FAQ

1. What materials are GUANCRAFT products made of?

Our main products, including tissue boxes, vases, and decorative items, are made of ceramic. Some pieces may use glazed or hand-painted finishes depending on the design. Each item is crafted to balance durability with a clean, modern appearance suitable for home décor.

2. Are the ceramic products fragile? How should I handle them?

Ceramic items naturally require careful handling. While they are designed for daily home use, they may break if dropped or hit against hard surfaces. We recommend placing them on stable surfaces and avoiding strong impact during cleaning or movement.

3. Do the tissue boxes fit standard tissue sizes?

Yes. Our ceramic tissue boxes are designed to fit most standard pull-out tissue packs. We recommend checking the product dimensions before purchase to ensure a proper fit with your preferred tissue brand.

4. Can the ceramic vases hold water for fresh flowers?

Most of our ceramic vases are suitable for fresh flowers and can hold water. However, we also recommend using them for dried flowers or decorative arrangements depending on the specific design. For long-term water use, it is best to avoid overfilling and clean regularly.

5. Are the products suitable for bathroom or humid environments?

Many of our ceramic items, such as tissue boxes and soap dishes, can be placed in bathrooms or similar environments. However, we suggest avoiding long-term exposure to standing water to help maintain their appearance and surface finish.

6. Will the color or finish look exactly like the photos?

We try to present product images as accurately as possible. However, slight differences in color or texture may occur due to lighting conditions, camera settings, and display screens. These small variations are normal for ceramic products.

7. How should I clean ceramic products?

We recommend using a soft cloth with mild soap and water for cleaning. Avoid using strong chemical cleaners or abrasive tools, as they may damage the glaze or surface finish.

8. Do you offer custom designs or personalized ceramic products?

At this time, GUANCRAFT focuses on ready-made ceramic home décor products. We do not offer custom or personalized items, but we regularly update our collection with new designs.